Car Parlour Cancellation and Refund Policy
This Cancellation and Refund Policy (“Policy”) outlines the guidelines for order cancellations and refunds at Car Parlour (the “Site”).
Order Cancellation
You may cancel your order before it ships. We understand that plans change, so we strive to be flexible. Here’s how to cancel:
- Online Account: If you have an account, log in and navigate to your order history. You should see a “Cancel Order” option for eligible orders.
- Contact Us: If you prefer assistance, contact our customer service team by phone at 8591151599 or email at contact@carparlour.in Be sure to have your order number readily available.
Order Cancellation Timeframe
Once your order is processed and shipped, cancellation is not possible. However, you may still be eligible for a return under our return policy (see below).
Reasons for Cancellation
We understand that unforeseen circumstances may arise. You may cancel your order for any reason before it ships.
Refunds
Non-shipped Orders: If you cancel your order before it ships, you will receive a full refund for the purchase price and any applicable taxes. The refund will be processed within 7 business days using the original payment method.
Return Policy: Please refer to our separate Return Policy for information on returning unwanted or defective items after they have been shipped.
Please Note:
- Processing times for cancellations and refunds may vary depending on your financial institution.
- We reserve the right to cancel any order for any reason. In such cases, we will provide you with a full refund.
Contact Us
If you have any questions about this Cancellation and Refund Policy, please contact us at:
- Phone: 8591151599
- Email: contact@carparlour.in
We are committed to providing excellent customer service. We appreciate your understanding.